Understand how conflict dynamics affect P2 and engagement. Learn how to identify and respond using five dimensions of P2 and engagement conflict.


Course objectives

Designing & Leading Public Participation (P2) introduces practitioners to the design and plan phases of the practice framework, providing them with the opportunity to develop P2 plans.This includes scoping, community mapping, determining purpose and objectives and levels of influence, choosing appropriate methods and managing resources, while considering the needs of diverse audiences.

  • For a real-world scenario, design an engagement process and plan that includes developing a clear scope of the work, problem or opportunity with identified negotiables and non-negotiables (and much more!)

  • Explore principles and approaches for equity, diversity and inclusion, and apply them to stakeholder analysis

  • Develop an evaluation framework to suit the scenario

  • Identify key roles and resources needed to implement the P2/engagement plan

  • Develop and apply a suitable presentation to senior leaders that will secure commitment and resources for the P2/engagement plan

  • Identify the many different contexts of engagement, including the elements present in more complex engagement scenarios